CA Immo reorganizes facility management in Germany to enhance efficiency and sustainability

CA Immo has undertaken a strategic reorganization of its facility management (FM) operations across its €3 billion German property portfolio, marking a significant step towards efficiency, cost stability, and sustainability. The new framework aims to standardize services, reduce complexity, and leverage economies of scale, ensuring consistent building management across its assets in major German cities.

As part of the restructuring, Apleona has been appointed to manage properties in Berlin, while STRABAG Property and Facility Services will oversee buildings in Munich, Frankfurt, Düsseldorf, and Cologne. These long-term partnerships were established following a nationwide bidding process, with the goal of optimizing facility management and securing predictable costs for the coming years.

Carsten Bachmann, Head of Asset Management and Managing Director of CA Immo Germany, highlighted the benefits of the reorganization, emphasizing its role in simplifying building management, stabilizing ancillary costs for tenants, and improving service quality. He noted that fully digitalized reporting and standardized services would enhance operational transparency while supporting CA Immo’s broader sustainability objectives.

The restructuring process, initiated in 2023, aimed to reduce the number of service providers and establish a key account structure for more streamlined operations. The new framework ensures uniform standards across all properties, centralized communication channels, and improved performance monitoring. Additionally, expanded service offerings will contribute to higher-quality building management while enabling more precise benchmarking and performance evaluation.

Sustainability remains a core priority for CA Immo, with ongoing initiatives including the installation of smart meters, a transition to 100% renewable electricity, and the implementation of green leases that commit both the company and tenants to environmentally responsible building operations. The newly structured FM contracts will further support resource-efficient and cost-effective property management, while digitalized reporting will enhance transparency and ESG compliance at the Group level.

With this comprehensive facility management overhaul, CA Immo is reinforcing its commitment to operational excellence and sustainability, setting a new benchmark for property management in the German real estate market.

Photo: Anna Lindh Haus, Berlin