Prague building authorities faced problems with the new digital building procedure system

Prague’s building offices faced issues with the new digital building procedure system launched yesterday, preventing some officials from working in the morning. By afternoon, the situation had improved. The Information System for Building Authorities (ISSŘ) connects to the Builder’s Portal for application submissions, part of a new building law. Minor anticipated problems are being addressed, according to the Ministry of Regional Development.

Prague 10 officials couldn’t set user rights, allowing only local administrators access. As a result, only one application was processed, requiring manual attachment downloads. In Prague 1, connectivity issues limited system access to those with higher rights, though the situation improved by afternoon. The district received no electronic submissions but saw a spike in traditional applications due to digitalization concerns.

Prague 6 officials faced morning login issues, resolved by 3 PM, but missing functions complicate their work. Prague 8 rated the system poorly, with issues like inter-office submission cancellations and a vague manual. High submission volumes and system learning demands will delay processing until year-end. Prague 2 officials criticized fundamental system flaws, such as incomplete address entries and improper regional filtering.

A call center supports officials with system usage, and despite training and technology issues, initial difficulties were expected with the new law and digital procedures.

Source: CTK